Experience Elevated Where Every Detail Tells a Story

Prioritizing customer experience is essential for businesses looking to succeed and thrive in today’s competitive market. Luxury Atelier Maison Happiness (LAMH) partners with Shiji to redefine the Luxury Guest Experience

Luxury Atelier Maison Happiness (LAMH) is a leader in the luxury hospitality sector, committed to delivering innovative solutions that drive profitability and operational excellence. With offices in Thailand and the United States, LAMH partners with institutional investors and property owners to optimize revenue per available room and enhance overall financial performance. LAMH is an idea-to-reality company with innovative food and beverage concepts that help increase the TRevPAR (total revenue per available room). By aligning brand identity with market expectations, LAMH ensures that the hotel owners, institutional investors, and hotel management companies achieve sustainable financial growth and a strong competitive position in the global marketplace.

METHODOLOGY

01|

IDENTIFY CHALLENGES

Designing and managing service processes to foster a unique personality and authenticity.
  • Lack of profitable growth
  • Generate additional business

02|

INITIAL LAMH'S ASSESSMENT 

Balancing the relationship between experience and price.
  • Identify unique experiences
  • Design experiences with a high-level exclusivity and customization

03|

IMPLEMENT LAMH'S CX TRANSFORMATION

Crafting a compelling brand story reflected in our interiors and architecture that resonates with consistent, high-quality service.
  • Bring experiences that evoke emotional responses and create lasting memories
  • Build brand perception
  • Establish a brand image that exudes prestige and exclusivity

04|

TRANSFORM BUSINESS PROCESS & OPERATING MODEL

Enhancing the local experience through distinctive food or service.
  • Optimize efficiency, enhance agility, and foster innovation
  • Build new capabilities and infrastructure
  • Focus on curation and innovation

05|

MONITOR AND ADJUST

Fostering experiences that are both immersive and memorable.
  • Enable effective CX measure
  • Assess profitability
  • Continuously curate and innovate to keep experiences fresh and desirable
DOWNLOAD OUR METHODOLOGY CHART

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LAMH is a movement towards redefining luxury through innovation, creativity, and unparalleled expertise. With a commitment to excellence and a passion for creating unforgettable experiences, LAMH continues to lead the way in the luxury industry, setting new standards and exceeding expectations at every turn.

Tel. 012-345-6789

Email: info@lamhasia.com

Welcome to LAMH, where luxury is an art, and life is a masterpiece.
Luxury Atelier Maison Happiness (LAMH) is not just a luxury company; It’s a lifestyle.

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